General - Administration
Default solution category
FAQ
- Ink shelf life & SDS and cleaning overview
- How to report technical issues to Mutoh Europe
- Essential Information for MUTOH Europe Dealer/Distributor Technical Staff
- IMPORTANT: Windows11 Support status
- Why do ink SDS sometimes contain an old release date?
- How to link your Mutoh Club "Dealer" account to your "Guser" account
- MUTOH Club : domain change notification
- How to use the ticketing system
- Where to find info on the Mutoh Warranty
- How to transfer large files to Mutoh Europe?
- FAQ Service & Warranty Topics
Mailings
Warranty - RAS Information
- How to claim a defective part within warranty
- Factory Warranty information
- Warranty Service Report form-General
- Warranty Service Report form for VJ, RJ-900, XPJ print heads
- Warranty Service Report form printhead PJ-2508UF
- Emergency Service & Spare Parts Kits + RMA Procedure for Summa Cutting Plotters
- Revised warranty policy on the “new generation” Mutoh spare part print heads